Privacy Policy

1. Scope of This Policy

This Privacy Policy applies to:

• The public website
• The installable PWA version on mobile or desktop
• Contact or inquiry forms
• Event updates and notification subscriptions
• Email-based communications from the platform
• Media uploads or content submissions by authorized users
• Admin, editor, manager, and other role-based access areas

2. Information We Collect

We aim to collect only the minimum information necessary to operate the platform effectively.

a) Information You Provide Directly

We may collect information that you voluntarily provide, such as:

• Name
• Email address
• Phone number, if submitted through a form
• Inquiry details or messages
• Seva or event-related requests, where applicable
• Subscription preferences for notifications or emails
• Content, media, or updates submitted by authorized contributors

b) Account and Access Information

If you are an authorized user such as an admin, manager, editor, or creator, we may collect and store:

• Name
• Email address
• Role and access permissions
• Login-related details
• Content update history
• Basic activity logs for security and moderation purposes

c) Automatically Collected Information

When you access the website or PWA, certain technical information may be collected automatically, such as:

• Browser type
• Device type
• Operating system
• IP address
• Date and time of access
• Pages visited
• Referring website or source
• Basic diagnostic and usage information

This information is generally used for security, performance monitoring, troubleshooting, and improving the service.

3. Cookies, Local Storage, and Similar Technologies

This website or PWA may use cookies, browser storage, or similar technologies for purposes such as:

• Keeping users signed in
• Remembering preferences
• Supporting PWA installation and offline features
• Improving performance and user experience
• Storing notification preferences
• Supporting language, accessibility, or display settings

You may control or disable cookies through your browser settings. However, some features of the site or app may not function properly if such technologies are disabled.

4. How We Use Your Information

We may use collected information for the following purposes:

• To provide temple-related information and updates
• To respond to inquiries or contact requests
• To manage event and schedule information
• To send email notifications or announcements where you have subscribed or consented
• To send push notifications through the PWA, where permission has been granted
• To manage user authentication and role-based access
• To moderate and publish approved content
• To maintain website security, performance, and reliability
• To prevent misuse, unauthorized access, or malicious activity
• To improve site features, accessibility, and usability

We do not sell personal information.

5. Push Notifications

If you install the PWA or enable browser notifications, this platform may send notifications related to:

• Event announcements
• Changes in pooja timings
• Special festival updates
• Important temple-related notices

Push notifications are sent only after you grant permission through your device or browser.

You may disable notifications at any time through your browser, operating system, or device settings.

Please note that notifications are intended for informational purposes and may not always reflect real-time changes.

6. Email Communications

If you provide your email address or subscribe to updates, we may send emails related to:

• Event updates
• Important notices
• Schedule changes
• Temple-related announcements
• Responses to inquiries submitted by you

We will not use your email address for unrelated commercial marketing. Where applicable, you may opt out of non-essential emails.

7. User Accounts, Roles, and Authorization

Certain parts of the platform may be accessible only to authorized users.

Roles may include, but are not limited to:

• Manager
• Editor
• Creator
• Registered User
• Anonymous User

Access to data and editing features is controlled based on role permissions. We take reasonable measures to restrict access to only those who need it for operational or moderation purposes.

Authorized users are responsible for maintaining the confidentiality of their login credentials and for activities performed under their accounts.

8. Content Uploaded by Authorized Users

Authorized users may be permitted to upload or manage:

• Event details
• Images
• Videos
• Text content
• Notices
• Page updates

Such content may contain personal or third-party information depending on the submission. Contributors and authorized users should ensure that they have the right to share such content and that it does not violate any applicable law or third-party rights.

We reserve the right to review, edit, refuse, or remove submitted content where necessary for legal, safety, moderation, or operational reasons.

9. Media, Social Media, and Embedded Content

This website may display or embed content from third-party platforms such as:

• Instagram
• YouTube
• Facebook
• Other public social media or video-sharing platforms

When such content is embedded or displayed, those third-party services may collect data according to their own privacy policies, including through cookies or tracking technologies.

We do not control the privacy practices of those third-party platforms. Users are encouraged to review the privacy policies of those services separately.

All rights to third-party content remain with their respective owners.

10. Narration and Accessibility Features

This platform may include text-to-speech, narration, or accessibility-related features to improve usability and access to temple information.

Where such features rely on browser tools or third-party services, those services may process the relevant text or technical request data as necessary to provide the functionality.

11. Data Sharing

We do not sell, rent, or trade personal information.

We may share data only in limited situations such as:

• With service providers or technical platforms required to operate the website, hosting, notifications, authentication, storage, or email delivery
• When required by law, legal process, or lawful government request
• To protect the rights, safety, security, and integrity of the platform, its maintainers, users, or the public
• In connection with security investigations, fraud prevention, or abuse prevention

Any such sharing is limited to what is reasonably necessary.

12. Data Retention

We retain information only for as long as necessary for the purposes described in this Privacy Policy, including:

• Operating the website and PWA
• Responding to user inquiries
• Managing subscriptions and permissions
• Maintaining security and access logs
• Meeting legal, administrative, or technical requirements

Information may be deleted, anonymized, or archived when no longer required.

13. Data Security

We take reasonable administrative, technical, and organizational measures to protect information against unauthorized access, loss, misuse, alteration, or disclosure.

However, no website, application, server, or online transmission method can be guaranteed to be completely secure. Users provide information at their own discretion and risk.

14. Children's Privacy

This platform is intended for general public informational use and is not knowingly designed to collect personal information from children without appropriate consent where required.

If you believe that personal information of a child has been submitted improperly, please contact us so that appropriate action can be taken.

15. Your Choices and Rights

Depending on the nature of your interaction with the platform, you may be able to:

• Request correction of inaccurate personal information
• Request deletion of information you have submitted, subject to operational or legal limitations
• Unsubscribe from non-essential emails
• Disable push notifications from your browser or device settings
• Request removal of content or media that concerns you, where appropriate

We will make reasonable efforts to review and respond to such requests.

16. Third-Party Services

This platform may rely on third-party tools or services for functionality such as:

• Hosting
• Authentication
• Database or storage
• Email delivery
• Push notifications
• Analytics
• Embedded media
• Performance monitoring

Use of such services may involve data processing by those providers in accordance with their own policies and terms.

We aim to use only those services reasonably necessary for the operation of the platform.

17. Analytics and Performance Monitoring

We may use basic analytics, logs, or diagnostic tools to understand website usage, improve performance, and monitor reliability and security.

Such tools may collect limited technical and behavioral information, generally in aggregated or system-level form.

We do not use personal data for invasive profiling or unrelated advertising purposes.

18. International Access

Users may access this website from different regions. By using the website, you understand that information may be processed or stored in the country or region where the hosting or related services operate, subject to applicable safeguards and reasonable protection measures.

19. Changes to This Privacy Policy

This Privacy Policy may be updated from time to time to reflect operational, legal, technical, or service-related changes.

Any updated version will be posted on this page with the revised effective date. Continued use of the website after changes are posted indicates acceptance of the updated policy.

20. Disclaimer Regarding Official Authority

This website is maintained as a community-driven devotional initiative. Unless expressly stated otherwise, it is not operated by, officially endorsed by, or legally representing the temple administration or governing committee.

Information is provided in good faith for public convenience. Users should verify important or time-sensitive details directly with the temple.

21. Contact

If you have questions, concerns, or requests related to this Privacy Policy or your information, please contact:

Email: info@noreply.polalitemple.in

For official temple confirmations, users are advised to contact the temple authorities directly where applicable.